2020 Plan Documents
Review plan coverage and benefit information, including summary of benefits, provider/pharmacy directory and prior authorization criteria.
Choosing the right Medicare coverage is one of the most important decisions you can make regarding your health. We understand Medicare can be confusing and all of the options to consider makes it difficult to know what to do.
Teal Premier Medicare Advantage Plans provide all the benefits of Traditional Medicare AND gives you the extra benefits you need. Our PPO plans give you low copayments for doctor visits, hospitalization, outpatient surgery and more. You can also add optional coverage for routine hearing, vision and dental care. Plus, you can rest easy knowing our network includes the trusted providers and world-class specialists at Atrium Health.
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Please access the print version of the plan benefit highlights for information on costs for other health services, prescription drug benefits, optional supplemental coverage, as well as fitness services. See also the plan documents for all plans.
We understand the challenges in choosing a health plan. Our team is happy to explain what to expect and how much it’s going to cost. We look forward to sharing our Medicare knowledge with you and caring for you even before you become a member. We are here for you October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday. Call us at 1-888-272-0202 (TTY 711).
Review plan coverage and benefit information, including summary of benefits, provider/pharmacy directory and prior authorization criteria.
Our Benefit Consultants host seminars and one-to-one meeting opportunities throughout the greater Charlotte area.
View eligibility requirements for our PPO plan.
The fastest, easiest way to enroll is to use our online enrollment form.
Teal Premier, a product of Care N’ Care Insurance Company of North Carolina, Inc., is a Medicare Advantage organization with a Medicare contract. Enrollment in Teal Premier depends on contract renewal. You must continue to pay your Medicare Part B premium. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Teal Premier, 7800 McCloud Road, Suite 100, Greensboro, North Carolina 27409.
To learn more, please call 1-888-272-0202 (TTY 711) from October 1 – March 31, 8 a.m. to 8 p.m. ET, seven days a week, or April 1 – September 30, 8 a.m. to 8 p.m. ET, Monday through Friday.
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Because Teal Premier denied your request for coverage of (or payment for) a prescription drug, you have the right to ask us for a redetermination (appeal) of our decision. You have 60 days from the date of our Notice of Denial of Medicare Prescription Drug Coverage to ask us for a redetermination.
Expedited appeal requests can be made by phone at 1-844-846-8003.
Who May Make a Request: Your prescriber may ask us for an appeal on your behalf. If you want another individual (such as a family member or friend) to request an appeal for you, that individual must be your representative. Contact us to learn how to name a representative.
Lost or damaged Teal Premier member identification card? Complete the online form below to request a replacement card.
To make a change to your primary care physician on your ID card, please contact your Healthcare Concierge at 1-888-965-1965 or email conciergetp@tealpremier.com.
We value our certified agents & brokers and look forward to assisting you with any questions. Contact your Agent Concierge Team at 855-547-0344 or use the form below to send us an e-mail.
Visit our office Monday through Friday, 8 a.m.-4 p.m. (EST) at 7800 McCloud Road, Suite 100, Greensboro, NC 27409.
We’re committed to providing excellent customer services to our members and their designees. Questions? Call a Teal Premier Healthcare Concierge at 1-888-965-1965 (TTY 711), seven days a week, between 8 a.m. to 8 p.m. Or, send us an email using the form below.
In an effort to reduce paper and deliver timely and accurate confidential communication to our members, we are making our materials available to you electronically. If you choose, we will securely send our plan materials to your email address instead of your mailbox. It’s easy and will help us reduce our carbon footprint by limiting the materials we print.
Simply complete the form below, click “submit,” and we will make the switch for you.
This option does not apply to all mailings sent to you from Teal Premier. To protect your personal health information, we will continue to send this material to you via the U.S. Postal Service.
As always, your Healthcare Concierge is ready to assist you. To make the switch to electronic communications, complete the form below or call your Healthcare Concierge at 1-888-965-1965 (TTY 711).
We want to make it easy for our members to learn about ways to be happy and stay healthy. Our monthly newsletter is delivered via email and includes helpful health and wellness information, along with plan information and updates. Stay tuned to the latest news from Teal Premier – sign up today by completing the electronic form below
Interested in getting certified to sell Teal Premier health plans? Just complete and submit the form below:
Need sales material for your next appointment? Let us know what materials you require by completing this online form. We will get back to you to confirm your order!